Term and Conditions

Last Updated: [Insert Date]

Welcome to US Shoe World (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website usshoeworld.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases through our website. By placing an order, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

1.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or extract data
• Interfere with the proper functioning of our website

2. Products and Services

2.1 Product Descriptions

We specialize in quality footwear including:

• Boots (various styles)
• Children’s shoes
• Clogs & Mules
• Flats
• Loafers & Slip-Ons
• Men’s shoes
• Oxfords & Lace-Ups
• Pumps
• Sandals
• Slippers

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

2.3 Non-Returnable Items

For hygiene reasons, slippers cannot be returned unless defective or damaged.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after an order has been placed.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS – Delivery within 15-25 business days after shipment

4.3 International Shipping

We ship worldwide (excluding some Asian regions and remote areas). International customers may be responsible for customs fees or taxes.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unused
• In original packaging
• With all tags attached

5.2 Return Process

1. Email us at [email protected] within 15 days with your order number and reason for return
2. Wait for our approval and return instructions (within 2 business days)
3. Package items securely in original packaging
4. Ship to our return address (provided in our email)
5. Receive confirmation when we process your return

5.3 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we sent the wrong item.

5.5 Exchanges

We exchange items for different sizes/styles (subject to availability). Follow the standard return process and indicate you want an exchange in your email.

6. Damaged or Defective Items

If you receive damaged or defective footwear:

• Contact us within 3 days of delivery at [email protected]
• Include photos of the damage/defect
• We’ll arrange a free return and expedite your replacement

7. Intellectual Property

All content on our website (logos, text, graphics, etc.) is our property or used with permission and protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, US Shoe World shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Governing Law

These Terms shall be governed by the laws of the United States and the state of [Insert State], without regard to conflict of law principles.

12. Contact Us

For questions about these Terms or our products:

US Shoe World
4566 Wilmar Farm Road
CHELSEA, US 52215
Email: [email protected]